Returns & Exchanges
At NutriPaw, we want you and your furry friend to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all labels and protective liners are intact to avoid damage during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.